juno journey

Knowledge Management & Communication

Keep Everyone Aligned and Informed

From tribal knowledge to strategic updates, Juno helps you share what matters, when it matters — across teams, tools, and time zones.

Companies that train their staff with Juno

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The Challenge

The knowledge management and communication challenge most companies face

Critical information is scattered across tools, tribal knowledge walks out the door with departing employees, and important updates get lost in the noise of daily communication.

Common Pain Points

Knowledge scattered across multiple tools and platforms

Tribal knowledge that disappears when employees leave

Important company updates buried in email chains

Teams reinventing solutions that already exist elsewhere

Difficulty finding the right expert or documentation when needed

Communication fatigue from information overload

90%

of knowledge workers say they struggle to find the information they need to do their jobs effectively

How Juno Solves This

A comprehensive solution that transforms your approach to knowledge management & communication

Centralize Internal Knowledge

Your single source of truth for everything internal

Build a living company knowledge base that connects teams to the answers, documents, and people they need — without searching through 10 tabs.

Key Capabilities

Searchable knowledge hub: Easily centralize policies, FAQs, processes, and documentation in one place

Smart tagging and filters: Add custom tags and categories to make content instantly discoverable

Wiki and repository support: Maintain your internal wiki and document repositories with version control

Search analytics: Track searches and gaps to continuously improve your documentation

Search & Smart Discovery
Deliver Company Updates with Impact

From product launches to culture shifts — get the message across

Juno makes it easy to push critical updates to the right teams at the right time. Drive alignment and reduce noise with targeted distribution and tracking.

Key Capabilities

Executive messages and news: Share leadership updates and company milestones with visual storytelling

Strategy and kickoff campaigns: Deliver impactful messaging during key moments like all-hands or QBRs

Targeted announcements: Send updates to specific departments, roles, or regions

Read receipts and analytics: Track who's read what and follow up automatically

Distribution & Scheduling
Embed Learning in Internal Communication

Turn updates into upskilling opportunities

Connect communication and learning by linking resources, courses, and knowledge directly inside your announcements and team messages.

Key Capabilities

Playlists in newsletters or Slack: Embed learning playlists into internal comms and collaboration tools

Channels by team or initiative: Create permanent hubs for ongoing themes like 'Security Awareness' or 'New Manager Toolkit'

Learning-in-the-flow: Suggest context-based learning from inside tools your teams already use

Engagement tracking: Track how teams engage with embedded knowledge to improve over time

Curated Channels and Playlists
Support Knowledge Sharing Culture

Tap into the power of peer learning

Turn your people into your greatest learning asset. Juno supports bottom-up knowledge sharing with tools for teams, guilds, and individuals to contribute and learn.

Key Capabilities

Guilds and communities of practice: Create learning spaces where people with shared skills or roles can collaborate

Expert-curated content: Let internal champions contribute knowledge directly to your platform

Recognition and feedback: Celebrate knowledge sharing and gather insights on what's helping

Team-specific content hubs: Give each team or function their own corner of the platform to manage content

Peer-to-Peer & Social Learning

Measure knowledge management success with real data

Track the metrics that matter most for organizational knowledge sharing and communication effectiveness.

75%

Reduction in time spent searching for information

85%

Increase in message engagement and alignment

60%

Improvement in knowledge retention

70%

Higher employee engagement in learning

Our Process

How Juno transforms your knowledge management process

01

Centralize Knowledge

Create a searchable, living knowledge base that becomes your organization's single source of truth.

02

Enable Smart Communication

Deploy targeted communication with embedded learning opportunities that drive engagement.

03

Foster Knowledge Culture

Build communities of practice and recognition systems that encourage continuous knowledge sharing.

Does it really work?

90% Employee Success

"Juno Journey revolutionized the way we create content, from a push and pull system between employees and managers, to a fully collaborative system. Juno has enabled us to be more connected than ever."

Laura Halonen

Laura Halonen

Career Development Manager, Flipp

Flipp logo

Ready to get started with your transformation?

See how leading companies are transforming their learning and development with Juno Journey.