Three support colleagues at their laptops, one on a call

A 5-question drill after each release

The key facts, checked, before the tickets arrive.

For
CX & Support
Routine
Every release
Setup
Juno + 1 tool
You approve
every draft

The prompt

Written to ask before it assumes, check what already exists, and stop before anything goes live.

Works in Claude, ChatGPT, Copilot
I want a quick 5-question drill in Juno Journey that locks in the key facts after a launch, with a due date so it actually gets done.

Use the Juno Journey connector for anything in Juno. If it isn’t connected, stop and tell me how to add it (https://docs.junojourney.com/mcp/overview).

Before you build anything, ask me:
1. The topic, or the course it should reinforce
2. Who should take it
3. The deadline
4. The pass mark and how many attempts
Ask these in one message, then wait for my answers.

In that same first message, also ask me my role and the team I support, and which product tracker or release notes we use. Then check each one is connected in this chat; if not, I'll connect it or upload an export. Never guess what is in it.

Find that course or lesson in Juno first and base every question on it. If the material lives outside Juno, check it’s connected here; if not, I’ll paste it. No questions you can’t trace to the source.

Show me the 5 questions with answers and one-line explanations. After I approve, build the quiz as a draft and prepare the assignment with the deadline as its due date. Tell me plainly what Juno reminds people about on its own; you can’t schedule repeats or reminders from this chat. Draft a nudge I can send later. Show me who would get the assignment and the nudge, but don’t assign or send anything until I explicitly say go.

Routine: after the first run, offer to repeat this after every release. If this assistant can run scheduled tasks, set one up only after I approve it; if not, give me a one-line prompt I can re-run.

Your AI asks you

  1. Q1The topic, or the course it should reinforce
  2. Q2Who should take it
  3. Q3The deadline
  4. Q4The pass mark and how many attempts

The routine

  1. 01

    Connect

    Juno and the tools below

  2. 02

    Answer

    the questions, one message

  3. 03

    Review

    the draft or the view it builds

  4. 04

    You approve

    before anything goes live

Routine: Every release. The prompt offers to set it up as a scheduled task in your assistant, only after you approve.

What it connects

  • Jiravia your AI assistant
  • JunoRequired

Your AI assistant reads the tools it can reach and drives Juno.

Where this Journey Play works