juno journey
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Keep every partner certified on the product you sell today.

Each release updates the certification it touches, and only the partners holding it go back through the part that moved. You read your channel as certified capacity, firm by firm, and it works with the partner portal you already run.

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4.7 / 5G2

Customer & Partner Training

Example data

The partner demoed last quarter's screen. You found out when the deal was lost.

The certification was earned a year ago, the product changed three times since, and nobody told the partner what moved.

How it works

1Trigger & Signal

  • JiraThe release
  • Your partner portalThe firms and their tiers

2Knowledge Design

Your LLM + Juno MCP

  • Updates the certification
  • Finds who holds it
  • Sends back only the part that moved
Human approval

3Delivery & Adoption

  • Partner firms, by tier

4Measure

Certified firms still current after the release

A release, and the partners it touches, brought current in one request

Release 4.2 changes the deployment flow. Update the partner certification and bring Gold partners current.

Claude

Example data

Keep certifications current when you ship

  1. Mar3

    4.2 ships

  2. Mar3

    The deployment module

    rewritten

  3. Mar4

    52 holders sent back

    through that module only

  4. Mar20· 36 of 52 current

  5. Apr1

    Every Gold firm current

    Capacity view

  6. Renewal

    An expiry alarm

    before it lapses

Example data

Give them their own front door, on the engine that runs your people

Example data

  • Their own academy

    Its own front door, catalog and certifications, apart from your employees' workspace.

  • Your tiers, as cards

    Each tier you run, with what it takes to reach the next one.

  • In their own language

    A partner in another region certifies in the language they sell in.

  • Said plainly

    Guidance inside your product stays with employees. Partners learn in their academy.

Read your channel as capacity

A certificate count tells you what happened once; capacity tells you what the channel can carry this quarter.

Certified capacityRelease 4.2 · Example data
Cinder Systems · EMEATierGoldCertified14 peopleCurrentSigned offDana M. · Mar 28
Cinder Systems · North AmericaTierGoldCertified9 people6 of 9Signed offWaiting
Cinder Systems · APACTierSilverCertified5 peopleCurrentSigned offDana M. · Mar 30
Cinder Systems · LATAMTierSilverCertified3 peopleDue Apr 14Signed offWaiting

  • Region by region

    Each region's certified people, per certification, on one row.

  • On the release

    Whether each region's people have taken the part the last release changed.

  • A person signs off

    The partner manager confirms each firm: the person who passed may not be on the deal.

  • States in words

    Current, due, lapsed. Every state is a word, never an index to decode.

Issue it, track it, expire it, refresh it

Example data

Yours are built, run and issued in Juno, and each one is tracked until it is expiring and refreshed.

Example data

A provider's certification is mapped to the people who hold it and monitored for its expiry. Juno never authors it.

  • A pass bar per exam

    Each certification carries its pass mark before the certificate is issued.

  • Expiry as an alarm

    Every certification can expire, and an alarm goes out before it lapses.

  • Certify on a pitch

    Partners deliver the pitch and are scored against your rubric, with a pass mark.

  • Evidence for the sign-off

    The assessment result is what the partner manager signs off on.

Try it

  • Launch a partner certification academy

    Tiers, exams and the gates between them, drafted as journeys you approve.

    Your AI asks you

    Tiers, what partners must prove, pass mark and attempts, your site, any docs outside Juno

    New to Juno? See it in a demo
    The prompt

    I want to launch a partner certification academy in Juno Journey. Use the Juno Journey connector for anything in Juno. If it isn’t connected, stop and tell me how to add it (https://docs.junojourney.com/mcp/overview). Before you build anything, ask me: 1. Our partner tiers and what each tier unlocks 2. What a partner must prove to be certified at each tier 3. The pass mark and how many attempts 4. Our website, so the pages match our brand 5. Whether we keep partner material outside Juno, and where Ask these in one message, then wait for my answers. For anything outside Juno, check it’s connected in this chat; if not, I’ll connect it or upload files. Never invent partner content. Look in Juno first for existing partner courses, quizzes and academy pages, and reuse them. Then propose one journey per tier, each ending in a certification quiz, plus a public academy page for partners that shows the tiers. Show me the outline, then build the courses, quizzes and journeys as drafts. A new public page goes live when saved, so preview it and save only when I say so. Don’t publish, assign or invite partners until I approve.

  • Certify the team on a new pitch

    Study it, practice it, deliver it, scored against your rubric, with a pass mark.

    Your AI asks you

    The pitch, your scoring rubric (or a draft), who reviews, the pass mark and deadline

    New to Juno? See it in a demo
    The prompt

    I want to certify our team on a new pitch: they study it, practice it, deliver it, and get scored against a clear rubric. Use the Juno Journey connector for anything in Juno. If it isn’t connected, stop and tell me how to add it (https://docs.junojourney.com/mcp/overview). Before you build anything, ask me: 1. The pitch (upload the deck or script, or tell me where it lives) 2. Our scoring rubric, or should you draft one 3. Who reviews and scores, and the pass mark 4. Who must be certified, and by when Ask these in one message, then wait for my answers. If the pitch lives outside Juno, check that source is connected in this chat; if not, I’ll upload it. Stick to our messaging; don’t invent claims. Search Juno first for existing training on this product or pitch. Then propose a certification journey: a short course on the pitch, a practice scenario, a knowledge quiz, and a final pitch reviewed against the rubric. Show me the outline and rubric first, then build the course and quiz as drafts; an interactive practice lesson goes live when saved, so preview it and save only when I say so. Don’t publish, assign or notify anyone until I approve.

  • Turn a release into a click-through lesson

    Your new screens rebuilt from your screenshots, with hotspots, a quick check and SCORM tracking.

    Your AI asks you

    Where the release note lives, screenshots of the new screens, who it's for, the pass mark

    New to Juno? See it in a demo
    The prompt

    I want to turn a product release into a click-through lesson in Juno Journey: people practice the new flow, answer a quick check, and the score reports back to Juno. Use the Juno Journey connector for anything in Juno. If it isn’t connected, stop and tell me how to add it (https://docs.junojourney.com/mcp/overview). Before you build anything, ask me: 1. Where the release note lives (or I’ll paste it) 2. Screenshots of the new screens (I’ll attach them) 3. Who the lesson is for 4. The pass mark Ask these in one message, then wait for my answers. If the release note lives in another tool, check it’s connected in this chat; if not, I’ll paste it. Rebuild each screen in HTML to match my screenshots; never invent UI. Search Juno first for training on this feature, and update it if it exists. Then outline 4-6 steps that mirror the real clicks, with hotspots and short coaching, plus a knowledge check. After I approve, build it as an interactive HTML lesson with SCORM tracking and preview it. Saving it to Juno puts it live in our catalog, so save only when I say so; don’t assign it.

Every prompt

  1. Certified firms still current after the release
  2. Certified capacity, firm by firm
  3. Partner-sourced pipeline, as direction
“Our certification program is key to enabling the partner & MSSP ecosystem, and onboarding at scale.”

Influenced 85%+ of direct customer ARR with Hunters Academy (our customer & partner certification program in Juno).

Huntersfrom its case study Enabling Efficient Training with Juno LMS
AudienceThe journey
PartnersCertify Your PartnersThis page
CustomersPush Product Updates to Customers
EmployeesRelease & Product Update

Juno for Partners

Questions people ask.

How do you keep partner certifications current when the product changes?

Each release updates the certification it touches, in place. Your LLM finds the module that covers the change, rewrites it and finds every partner who holds the certification. Only those people go back through the part that moved, with a due date, and nothing is sent before you approve it. The rest of the certification stays as it was.

Can partner training run separately from employee training?

Yes. Partners get their own academy, with its own front door, catalog and certifications, on the same engine that trains your employees. Their workspace is kept apart from your people's, and they sign in with a link by email or through SSO. One difference is deliberate: guidance inside your product stays with your employees, and partners learn in their academy.

How do you bring a new partner firm on board?

Add the firm's people to the partner academy, place them in the tier every new partner starts on, and assign its first certification. They sign in with a link by email or through SSO. As they pass, the firm moves up your tiers, and what its people hold stays current each time the product changes.

How do I see which partner firms can sell and deploy what we ship?

Read the capacity view. It shows, firm by firm, how many people hold each certification and whether they are current on the latest release, in words rather than a score. A partner manager signs off each firm, because the person who passed may not be the person on the deal. That sign-off turns a row into a judgement.

What happens when a partner certification expires?

Each certification can carry an expiry date, and an alarm goes out before it lapses, so the renewal is planned rather than discovered after a lost deal. You decide how long a certification holds and what its refresh covers. Between renewals, each release brings holders back through only the part that moved.

Can we track certifications a provider issues, not only our own?

Yes, in a separate lane. Your own certifications are built, run, issued, expiring and refreshed in Juno. A provider's certification is mapped to the people who hold it and monitored for its expiry, and Juno never authors it or its exam. Both sit on the same person, so capacity counts what a firm can actually deploy.

What is a certification in Juno?

A certification is a course or path with an assessment, a pass mark and an issued certificate that can expire and be refreshed. Partners are one audience for it. For partner training as a whole, see Juno for Partners. For customers, see Turn Customers into Experts. For your own people, see the LMS.

How long does it take to launch a partner academy?

Most of the time goes into decisions, not setup. Your LLM can draft the tiers, the exams and the gates between them as journeys you approve, and existing SCORM, cmi5 or LTI content comes in as it is. What takes longer is agreeing what each tier must prove and who signs it off.

How do partners sign in, and is their data kept apart?

Partners sign in with a link by email or through your SSO, and their academy is its own workspace, separate from your employees'. They see their own certifications and none of your internal training. Bring your security reviewer to the demo: identity, separation and export are walked through on your own setup.

How is partner certification priced?

Pricing is published on the Pricing page.