What is an Employee Journey?

Understanding the employee journey (also called the employee lifecycle) is crucial to properly caring for your employees. Knowing the employee journey and implementing the correct stages at the right time can change how your employees contend with your organization and enhance their experience with your company for as long as you employ them.

  • Roni Misano
    Roni Misano

    December 15, 2022

  • What is the Employee Lifecycle?

    At Juno Journey, we believe that by onboarding, enabling and developing your employees you can subsequently increase their engagement and retention. This impacts the employee lifecycle in its entirety.

    The employee lifecycle is a term used to describe the stages that an employee goes through during their time with a company. The stages of the employee lifecycle include onboarding, employment, and offboarding.

    Onboarding

    Onboarding is the process of orienting and acclimating a new employee to the company. This stage can last for several weeks or months, and may include training, getting to know the company culture, and understanding the company's policies and procedures.

    Employment

    Employment is the stage where an employee is actively working for the company. This stage can last for several years, and during this time, an employee may move up within the company, change roles, or take on additional responsibilities.

    Offboarding

    Offboarding is the process of ending an employee's employment with the company. This stage can occur for a variety of reasons, such as retirement, resignation, or termination. Offboarding may include exit interviews, final paychecks, and returning company property.

    Separation as an Employee Lifecycle Stage

    The final employee lifecycle stage is separation. Most employees experience this at some point, and it's important to note that every other step in the journey should attempt to prevent this from happening.

    Still, not all employee separations are hostile, and people leave for different reasons, like a new career path or an out-of-state move. Regardless, your HR team plays a crucial role here, ensuring that employees leave peacefully and motivating them to speak highly of your company, which boosts the attraction phase.

    Learning and Development Within the Employee Journey

    Employee learning and development is a huge piece of the employee journey, as it determines the value that they’ll take away from their time with your company, whether they stick around or not. Employee learning and development helps employees learn new skills, improve their performance, and adapt to changes in the workplace. Learning and development can also help employees feel more engaged and motivated at work.

    Employee development benefits businesses by providing the tools employees need to be successful in their roles. This includes everything from onboarding and training programs to continuing education and professional development opportunities. By investing in employee development, businesses can improve employee retention, engagement, and productivity.

    There are many employee development programs and resources available to businesses, including online courses, e-learning platforms, and on-site training programs. Many businesses also offer tuition reimbursement programs to help employees cover the cost of education and training.

    The Importance of the Employee Journey

    The employee journey is important because it encompasses the entire experience that your employees have while working for your company, from their initial contact with your recruitment team through their final interactions with your HR team when they leave the company. By understanding the employee journey, you can identify areas where your company may need to make improvements in order to create a better overall experience for your employees.

    In order to improve the employee journey, you first need to understand what that journey looks like. You can use employee surveys, interviews, and focus groups to gather information about each stage of the employee journey, from pre-hire to post-termination. Once you have this information, you can start to identify areas where your company can make changes to improve the employee experience.

    Proper employee lifecycle management contributes to employer transparency and a healthy and productive workforce. If you need help attracting and retaining top talent, your employee journey could be the issue. Juno Journey encourages you to take a closer look!

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