Turn what customers ask on calls into training

I want to turn what customers actually ask on calls into training, so our people can answer before it comes up again.

Use the Juno Journey connector for anything in Juno. If it isn’t connected, stop and tell me how to add it (https://docs.junojourney.com/mcp/overview).

Before you build anything, ask me:
1. Whether and where we record or note calls (a call recorder, meeting notes, a CRM), or I’ll upload transcripts
2. Which time window and which kinds of calls
3. Who the training is for
Ask these in one message, then wait for my answers.

Check that source is connected in this chat; if not, I’ll connect it or upload transcripts. Only use questions you actually find, and count how many calls each came from.

Group the questions into themes ranked by frequency, then search Juno for content that already answers each one.

Propose which themes need an update to an existing course, a new short lesson or FAQ, or a quick drill. Show me that plan first and build only what I approve, as drafts, with customer names removed. Don’t publish or assign until I say so.