
Push a release to the accounts it affects
The lesson rewritten in place, the right accounts told.
- For
- Customer Education
- Routine
- Every release
- Setup
- Juno + 2 tools
- You approve
- every draft
The prompt
Written to ask before it assumes, check what already exists, and stop before anything goes live.
Works in Claude, ChatGPT, Copilot
A release changed a feature. I want the customer lesson updated in place and the accounts that use the feature told, where they already are. Use the Juno Journey connector for anything in Juno. If it isn't connected, stop and tell me how to add it (https://docs.junojourney.com/mcp/overview). Before you build anything, ask me: 1. My role and the team I support 2. The release (link or notes) 3. Where we know which accounts use the feature (CRM, product analytics, or a list) 4. How we reach customers (academy, email, in-app) Ask these in one message, then wait for my answers. For the release notes and the usage source, check it is connected in this chat; if not, I'll connect it or upload an export. Never guess what is in it. Find the lesson on this feature in our customer academy and update rather than duplicate. Propose: the rewritten section (same link), the list of accounts, and the message for their admins. Show me before changing anything. Routine: after the first run, offer to repeat this after every release. If this assistant can run scheduled tasks, set one up only after I approve it; if not, give me a one-line prompt I can re-run. Don't publish, update or notify anyone until I approve.
Your AI asks you
- Q1My role and the team I support
- Q2The release (link or notes)
- Q3Where we know which accounts use the feature (CRM, product analytics, or a list)
- Q4How we reach customers (academy, email, in-app)
The routine
- 01
Connect
Juno and the tools below
- 02
Answer
the questions, one message
- 03
Review
the draft or the view it builds
- 04
You approve
before anything goes live
Routine: Every release. The prompt offers to set it up as a scheduled task in your assistant, only after you approve.
What it connects
- Jiravia your AI assistant
- SalesforceNative
- JunoRequired
Your AI assistant reads the tools it can reach and drives Juno.
Where this Journey Play works
Journey Plays that go with it

Turn what customers ask into training
Questions from calls and tickets, answered in a lesson.
Every month
Design the customer academy homepage
A branded public homepage with your real courses, previewed first.
BETAOnce
Audit the academy: stale, missing, duplicated
A short list of what to update, merge or retire.
Live viewEvery quarter























