Two colleagues discussing a deal at a laptop

Practice a new feature conversation

A branching scenario: the customer asks, the rep picks, it branches.

For
Revenue Enablement
Routine
Every launch
Setup
Juno + 1 tool
You approve
every draft

What you get

Example data

The prompt

Written to ask before it assumes, check what already exists, and stop before anything goes live.

Works in Claude, ChatGPT, Copilot
I want a branching practice scenario in Juno Journey where people rehearse talking about a new feature with a customer and see where each answer leads.

Use the Juno Journey connector for anything in Juno. If it isn’t connected, stop and tell me how to add it (https://docs.junojourney.com/mcp/overview).

Before you build anything, ask me:
1. The feature and the problem it solves
2. Who talks about it (sales, CS, support)
3. The questions and objections customers really raise
4. Call notes or transcripts we can use as examples, if any
Ask these in one message, then wait for my answers.

In that same first message, also ask me my role and the team I support, and which call recording or meeting notes tool we use. Then check each one is connected in this chat; if not, I'll connect it or upload an export. Never guess what is in it.

For sources outside Juno, check they’re connected in this chat; if not, I’ll paste excerpts. Never present invented quotes as real.

Search Juno first for training on this feature so the scenario matches it.

Then outline a customer persona, 3-4 decision points, strong and weak answers with feedback, and a score. After I approve, build it as an interactive HTML lesson with SCORM tracking and preview it. Saving it to Juno puts it live in our catalog, so save only when I say so; don’t assign it.

Routine: after the first run, offer to repeat this for every launch. If this assistant can run scheduled tasks, set one up only after I approve it; if not, give me a one-line prompt I can re-run.

Your AI asks you

  1. Q1The feature and the problem it solves
  2. Q2Who talks about it (sales, CS, support)
  3. Q3The questions and objections customers really raise
  4. Q4Call notes or transcripts we can use as examples, if any

The routine

  1. 01

    Connect

    Juno and the tools below

  2. 02

    Answer

    the questions, one message

  3. 03

    Review

    the draft or the view it builds

  4. 04

    You approve

    before anything goes live

Routine: Every launch. The prompt offers to set it up as a scheduled task in your assistant, only after you approve.

What it connects

  • JunoRequired
  • Gongvia your AI assistant

Your AI assistant reads the tools it can reach and drives Juno.

Where this Journey Play works